Fares Support Specialist - Hybrid Call Center

Posted yesterday

linq global groupQuincy (MA)

Customer Service Representatives Mixed Mode Transit Systems

SENIORITY

Junior

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About the role

LinQ Global Group seeks a Fares Call Center Representative in Quincy, MA, on a 6-month contract with potential extension. Flexible/hybrid work arrangements are available. You will handle fare-related inquiries via multiple channels, resolve issues using CAT and MBTA IRIS/HEAT systems, and contribute to timely customer resolutions. The role requires strong English and Spanish communication, prior call center experience, and proficiency with standard office software.

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