Installed Base Strategy & Transformation Lead
abbHenrico (VA)
Installed Base Strategy & Transformation Lead
Posted 2 days ago
abbHenrico (VA)
Computer and Information Systems ManagersCommercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance
SENIORITY
Manager
About the role
ABB is seeking an Installed Base (IB) Manager in the United States to lead, with BPOs, the strategic implementation and optimization of ServIS within ABB's Service operations. You will drive transformation and process excellence across ABB's global service organization. This hybrid role starts onsite in Richmond, VA and expands to a collaborative, cross-functional environment. Candidates should bring hands-on ServIS experience, IB management expertise, and strong data governance skills.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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