Remote Call Quality Assurance Specialist

Posted today

life protect 247Norfolk (VA)

Quality Control Analysts Telemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

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About the role

Life Protect 24 7 Inc is seeking a Remote Call Quality Control Representative in Norfolk, VA. You will listen to recorded calls across sales, customer support, and technical support teams to ensure compliance with legal and company standards, driving customer satisfaction and integrity in every interaction. The role offers paid training, benefits, and opportunities for advancement within a supportive call center environment. Strong attention to detail and excellent communication are essential.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.