Customer Service Associate – Car Wash

Crew Carwash seeks a Customer Service Team Member to deliver fast, friendly service at our carwash locations. In this on-site role, you’ll greet customers, explain wash options, operate the POS system, and guide vehicles safely through the wash. You’ll help keep the site clean and equipment running smoothly while following safety and quality standards. We offer thorough training, clear paths to leadership roles, performance recognition, and advancement opportunities in a people-first, team-oriented culture focused on growth and development. Greet customers and provide exceptional, friendly service Operate POS system to process sales, memberships, and payments Guide vehicles safely through wash lanes and explain wash options Maintain cleanliness of site, equipment, and customer areas Follow all safety, quality, and operating procedures Resolve basic customer issues or escalate to leadership as needed Support team members to meet daily performance goals Participate in ongoing training and development programs Point-of-sale (POS) operation Cash handling accuracy Basic carwash equipment operation Customer issue documentation Safety and cleanliness standards Basic computer skills Queue and traffic management Upselling memberships or services Radio/communication device use Following standard operating procedures Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Valid driver’s license preferred CPR/First Aid a plus Customer service or retail training certificates a plus