Retail Sales Leader Customer Experience & Ops
michaelsPrattville (AL)
Retail Sales Leader Customer Experience & Ops
Posted 3 days ago
michaelsPrattville (AL)
SENIORITY
Mid
About the role
The Michaels Companies is seeking a Retail Sales Manager to lead a high-performing team at the Prattville store. You will drive sales, coaching, and customer service standards across front-end and service operations.
Responsibilities include enforcing SOPs, managing POS systems, supporting loyalty programs, and delivering strong omni-channel service (BOPIS/Same Day Delivery) while developing staff and ensuring asset protection.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.