Call Center Shift Manager
pizza hutMcKinney (TX)
About the role
Call Center Shift ManagerOur Call Center Shift Managers supervise a team of Call Center Representatives taking orders for various Pizza Huts. The primary responsibility is to coach and develop the team of independent contractors to ensure that we provide excellent customer service. Shift Managers are also responsible for managing all aspects of the day-to-day call center operations as the subject matter expert. We can provide a flexible schedule, but business needs demand that many hours will be evenings and weekends when call volume is the highest. No experience necessary, but MUST exhibit great communication skills, professionalism and maturity, and a desire to learn and grow. Must be honest and friendly and a team player. Must be able to get along and communicate easily with people.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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