Member Experience Concierge
equinoxSan Mateo (CA)
About the role
Equinox is seeking energetic Front Desk Associates to join our San Mateo club. This role involves greeting members and guests, answering phones, handling inquiries, updating accounts, and supporting other departments to ensure a smooth operation.
You should be friendly, professional, and comfortable communicating in person, via email, and by phone. The position requires standing, light lifting, and flexibility to cover shifts throughout the day.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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