Team Member
About the role
- Customer Service
- Provide friendly, professional service to customers and team members
- Accurately take and process orders (front counter or drive-thru, including headset use)
- Follow cashier procedures, including suggestive selling and order confirmation
- Handle cash accurately and provide correct change
- Maintain speed of service (target: 2 minutes or less)
- Ensure order accuracy and resolve minor customer concerns
- Follow company dress code
- Food Quality
- Prepare food according to company standards and sanitation guidelines
- Learn the menu and pass the menu test within the first 15 hours
- Operate kitchen equipment (ovens, slicers, KDS) safely and correctly
- Follow portioning and cooking standards to ensure consistency and presentation
- Maintain all health, safety, and sanitation requirements
- CleanlinessComplete assigned cleaning tasks inside (floors, dishes, bathrooms, trash, etc.)Maintain outdoor areas (parking lot, patio, trash areas, walkways, including seasonal upkeep)
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
