Quality Control Lead - IT Service Quality & CSI

Posted 5 days ago

cricket wirelessChantilly (VA)

Quality Control Systems Managers Computer Facilities Management Services

SENIORITY

Manager

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About the role

AT&T Global Public Sector in Chantilly, VA seeks a Quality Control Lead to ensure ITSM process compliance, audit readiness, and continual service improvement across enterprise IT operations. You translate operational data into actionable insights, drive corrective actions, and enable sustained quality reporting with senior leadership. This role emphasizes strong analytical skills, dashboards and executive reporting, and the ability to work with service owners, project management, and engineering

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.