Director, Enterprise CS & Growth Operations
read aiSeattle (WA)
Director, Enterprise CS & Growth Operations
Posted yesterday
read aiSeattle (WA)
SENIORITY
Manager
About the role
Read AI is seeking a Director of Customer Success to lead and scale our post-sale organization across strategic account management and high-volume customer success operations in Seattle. You will direct Account Management for large enterprise customers and run high-volume support, partnering with Product, Engineering, Sales, and Growth teams to drive retention, growth, and a superior customer experience.
The role requires strong leadership, operational excellence, and a data-driven mindset to
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.