Central Reservations (PBX Operator)

Posted yesterday

rwcatskillsBrooklyn (NY)

Reservation and Transportation Ticket Agents and Travel Clerks Hotels (except Casino Hotels) and Motels

SENIORITY

Junior

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About the role

The Central Reservations/PBX Agent is responsible for providing superior guest service via the phone, on screen chat, radio or other electronic means. Answers and processes all incoming communications internal, external or electronic. Facilitates, processes, creates, modifies or cancels reservations for hotel or multiple hotels, limousine, restaurants, butler services, hotel housekeeping, hotel engineering, concert tickets and special casino events or concerts on or off property.

Experience: Previous experience of at least on year in Contact Center, Marketing, Special Event, Hotel Operations, Box Office or related guest service field preferred. Knowledge: High School diploma or equivalent

Equal Opportunity Employer: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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