Director, Customer Success & Onboarding Hybrid + Equity
sauceNew York (NY)
Director, Customer Success & Onboarding Hybrid + Equity
Posted today
sauceNew York (NY)
SENIORITY
Manager
About the role
Sauce is seeking a seasoned Director of Customer Success & Onboarding to own the post-sale function and build a high-performing team in NYC. You will bridge strategy and execution, managing strategic accounts while elevating the team's operations in a fast-moving environment. You will automate repeatable work, build dashboards, and own health scores to drive smoother go-lives, stronger retention, and customers who stay and grow with Sauce.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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