Veterinary Practice Manager

Veterinary Practice ManagerTitle: Veterinary Practice ManagerHospital: iVET360City: PhoenixState: ArizonaPractice ManagerPhoenix, ArizonaAre you an experienced veterinary leader who thrives on building strong teams, creating operational excellence, and partnering with ownership to drive success?We are seeking a Practice Manager to lead the day-to-day operations of a well-established, AAHA-accredited small animal hospital in the Phoenix area. This is an opportunity to join a highly respected practice with a tenured team, a strong reputation in the community, and ownership that is deeply invested in the long-term success of the hospital, its employees, and its patients.The ideal candidate is a confident, collaborative leader who can balance people, processes, and business performance while fostering a positive, accountable, and supportive workplace culture.About the PracticeWe are a privately owned, multi-doctor small animal hospital dedicated to providing exceptional medical care and outstanding client service. Our team is passionate about creating a positive experience for patients, clients, and employees alike. We believe that strong leadership, clear communication, and a commitment to continuous improvement are essential to long-term success.What You'll DoLeadership & Team DevelopmentLead, coach, and support a team of veterinary professionalsFoster employee engagement, accountability, and professional growthAssist with recruiting, onboarding, training, and retention initiativesConduct performance coaching and support team developmentPartner with ownership to maintain a positive, collaborative cultureHospital OperationsOversee daily hospital workflow and operational efficiencyManage staffing schedules and resource allocationEnsure exceptional client service standards are consistently maintainedIdentify opportunities for process improvement and operational excellenceSupport implementation of hospital initiatives and strategic goalsFinancial & Business ManagementMonitor key performance indicators and hospital performance metricsAssist with budgeting, expense management, and operational planningPartner with ownership on strategic initiatives and growth opportunitiesSupport inventory management, purchasing, and vendor relationshipsHelp drive profitability while maintaining high standards of patient care and client serviceClient ExperienceChampion a culture of exceptional customer serviceAddress and resolve client concerns professionally and effectivelyEnsure clients feel welcomed, informed, and valued throughout their experienceWhat We're Looking For3+ years of veterinary practice management experience preferredStrong leadership and team development skillsExperience managing staffing, scheduling, and employee performanceExcellent communication, conflict-resolution, and coaching abilitiesStrong organizational and problem-solving skillsFinancial acumen and experience working with practice metrics preferredAbility to collaborate effectively with both hospital leadership and ownershipA positive, solutions-oriented mindset and a desire to help teams succeedWhat Makes This Opportunity DifferentPrivately owned veterinary hospital with engaged ownershipAAHA-accredited practice committed to excellence in patient careFear Free-focused cultureEstablished client base and strong community reputationTenured team with a collaborative work environmentOpportunity to influence hospital operations and future growthLeadership team that values communication, transparency, and partnershipCompensation & BenefitsSalary: $70,000 - $90,000 annually, commensurate with experienceBonus opportunity availableMedical insurance with substantial employer-paid contributionDental and vision insurance optionsPaid Time Off (PTO)401(k) with employer matchContinuing education and professional development supportEmployee pet care benefits