Windows & Mac Desktop Support Specialist (Remote)

Posted today

sisl globalDayton (OH)

Computer User Support Specialists Other Computer Related Services

SENIORITY

Mid

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About the role

SISL Global in Cincinnati, OH is seeking a proactive IT Support Technician for second-level desktop/laptop hardware and software support. You will diagnose advanced issues, install OSes, configure software, and maintain updates. You will troubleshoot LAN/WAN, VPN, provide remote assistance, mentor juniors, document cases, and ensure security and IT policy compliance while building strong relationships with users.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.