Full-time / Part-time Retail Associate North Store
payroll solutions groupLakeland (FL)
Full-time / Part-time Retail Associate North Store
Posted 10 days ago
payroll solutions groupLakeland (FL)
SENIORITY
Entry
About the role
Retail Associate The Retail Associate provides critical telephone and in-person assistance to our valued customers. He or she provides exceptional service to our customers by answering inquiries about our products and services and/or resolving issues or concerns in person, on the phone, and via the internet. In addition, the Retail Associate helps with administrative duties and helps process shipping orders. The ideal candidate has a pleasant and courteous personality, is fluent in English, can provide excellent customer service even during times of stress, and has strong phone and computer skills. Previous customer service or other related experience is highly preferred. Compensation depends upon skills and experience.
Responsibilities include:
- Interacts with customers by phone or in person to provide information about products and services, take orders, or document complaints
- Handles customer complaints or escalates when necessary
- Performs other duties as assigned
Qualifications include:
- Previous customer service or related experience preferred
- Pleasant/friendly demeanor and an outgoing personality
- Notary knowledge and/or education a plus
Dependable
Benefits include:
- Smoke-free Work Environment
- Flexible Schedule
- Employee Discounts
- Direct Deposit
Company Description:
We are The UPS Store Franchisee, looking for associates to work in our Socrum Loop and County Road 540A Stores.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
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A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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