Forward Deployed Engineer
Forward Deployed Engineer
Posted yesterday
SENIORITY
Lead
About the role
- Partner with AI transformation team, business and functional stakeholders to deeply understand workflows, pain points, decision processes, data needs, and measurable outcomes.
- Translate business needs into clear technical opportunities, solution hypotheses, architecture options, and delivery plans.
- Assess use cases for feasibility, business value, data readiness, integration complexity, risk, scalability, and alignment with Thermo Fisher's AI strategy.
- Partner with AI transformation and business stakeholders to define success metrics for AI solutions, including adoption, productivity impact, workflow improvement, quality, cycle time, cost reduction, risk reduction, or improved user experience.
- Help prioritize AI opportunities based on value, complexity, reusability, and enterprise applicability.
- Solution Architecture and Design:
- Design scalable AI solution architectures that align with Thermo Fisher's enterprise architecture, security standards, data governance, integration patterns, and platform strategy.
- Create end-to-end technical designs covering user experience, AI model or platform selection, data access, APIs, orchestration, integrations, security controls, human-in-the-loop processes, monitoring, and support model.
- Ensure solutions are designed for reuse across teams, functions, and business groups where possible.
- Partner with enterprise architecture, cybersecurity, data architecture, infrastructure, cloud, and application teams to ensure solutions fit within Thermo Fisher's technical ecosystem.
- Identify when to use existing enterprise platforms, when to extend current capabilities, and when a new pattern or capability is required.
- Prototyping, Build, and Production Deployment:
- Lead or directly contribute to rapid prototypes, proof-of-concepts, and minimum viable solutions that demonstrate business value.
- Work hands-on with AI tools, APIs, automation platforms, enterprise systems, and data sources to validate solution approaches.
- Partner with engineering and delivery teams to move successful prototypes into production-ready solutions.
- Guide teams through technical tradeoffs across speed, scalability, cost, reliability, user experience, and governance.
- Ensure production solutions include appropriate documentation, monitoring, ownership, support model, risk controls, and measurement approach.
- AI, Agent, and Generative AI Enablement:
- Support the design and deployment of AI agents, GPTs, copilots, workflow assistants, automation patterns, and AI-enabled applications.
- Help define reusable patterns for common AI solution types, such as knowledge assistants, document processing, workflow automation, decision support, data analysis, software development support, and agentic process execution.
- Advise teams on effective prompt design, retrieval-augmented generation, model selection, evaluation, grounding, workflow orchestration, and responsible use.
- Partner with AI governance and platform teams to ensure solutions are compliant, secure, and aligned with enterprise AI standards.
- Create practical guidance, templates, and playbooks that help teams build AI solutions consistently and responsibly.
- Reusable Patterns and Scaling:
- Codify successful solution approaches into reusable reference architectures, design patterns, components, templates, playbooks, and implementation guidance.
- Identify opportunities to consolidate similar use cases into shared platforms or enterprise capabilities.
- Reduce duplication by connecting teams working on similar AI and automation problems.
- Capture lessons learned from pilots and deployments to improve future solution design.
- Create feedback loops from real-world deployments into enterprise AI platform strategy, governance standards, data strategy, and product roadmaps.
- Key Deliverables:
- Reference architectures for priority AI and generative AI solution patterns.
- Technical scoping documents for high-value AI use cases.
- Solution blueprints that include architecture, data flows, integrations, risk considerations, and implementation approach.
- Working prototypes or proof-of-concepts for prioritized use cases.
- Production handoff documentation for engineering, support, governance, and business ownership.
- Reusable playbooks, templates, and build patterns for scalable AI delivery.
- Recommendations on platform, vendor, data, and architecture needs based on field experience.
- Measurement approach for adoption, value realization, and solution performance.
- Experience deploying AI or generative AI solutions in a regulated, global, or highly matrixed enterprise environment.
- Experience with ChatGPT Enterprise, OpenAI APIs, Azure OpenAI, Microsoft Copilot, agent frameworks, or similar AI platforms.
- Experience with enterprise data platforms, knowledge management systems, document repositories, CRM, ERP, commercial platforms, laboratory systems, supply chain platforms, or other large-scale business systems.
- Understanding of data governance, privacy, cybersecurity, regulatory, compliance, and responsible AI considerations.
- Experience creating reusable architecture patterns, technical playbooks, or internal developer enablement materials.
- Experience working in life sciences, healthcare, diagnostics, manufacturing, commercial operations, or scientific/technical domains.
- Familiarity with Thermo Fisher's internal technology landscape, operating model, business groups, governance processes, and architecture standards.
- Critical Capabilities:
- Technical Depth: Able to understand, design, and guide implementation of AI-enabled systems across applications, data, cloud, security, and integration layers.
- Enterprise Architecture Judgment: Able to determine whether a solution should be a local prototype, reusable pattern, platform capability, or enterprise-scale product.
- Business Translation: Able to connect AI capabilities to real business workflows, value drivers, pain points, and measurable outcomes.
- Hands-On Execution: Able to move beyond strategy and architecture by building prototypes, validating assumptions, and helping teams get to working solutions.
- Governance and Risk Awareness: Able to design solutions that are secure, compliant, supportable, explainable, and aligned with responsible AI expectations.
- Scale Orientation: Able to identify repeatable patterns, reduce duplication, and create reusable assets that help Thermo Fisher move faster across teams.
- Success Measures:
- Successful deployment of AI-enabled solutions into production with measurable business adoption and impact.
- Improved speed and quality of AI use case scoping, prototyping, and delivery.
- Increased reuse of architecture patterns, components, and implementation playbooks.
- Reduced duplication of AI pilots and one-off solutions across the organization.
- Stronger alignment between business use cases, enterprise architecture, data ownership, AI governance, and platform strategy.
- Clearer technical pathways for moving high-value AI ideas from concept to scalable execution.
- Improved stakeholder confidence in Thermo Fisher's ability to safely and effectively deploy AI at scale.
- Example Work This Role Would Lead:
- Designing a scalable architecture for a commercial AI assistant that securely uses approved customer, product, and sales enablement content.
- Helping a function move from a manual document review process to an AI-enabled workflow with human review, auditability, and measurable productivity impact.
- Creating a reusable pattern for GPTs or AI agents that need access to internal knowledge sources while respecting data permissions and governance.
- Partnering with data owners to define what data is required for a priority use case and how it should be accessed, governed, and maintained.
- Assessing whether a requested AI solution should be built using ChatGPT Enterprise, an API-based application, Microsoft Copilot, automation tooling, or another enterprise platform.
- Developing a prototype with business users, validating the value, and then partnering with engineering teams to harden it for production.
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