Customer Care Specialist – EdTech Support
specialized education servicesAndrews Air Force Base (MD)
Customer Care Specialist – EdTech Support
Posted yesterday
specialized education servicesAndrews Air Force Base (MD)
SENIORITY
Junior
About the role
Character Strong, a Full Bloom Company, seeks a Customer Care Representative to manage daily customer service communications and support onboarding, access provisioning, and ongoing inquiries. You will handle product information requests, troubleshoot issues, and maintain customer profiles with accuracy while contributing to responsive, empathetic service. This role lives in a dynamic education tech environment in the U.S.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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