Americas Head of Customer Service & Revenue
Posted yesterday
jasper enginesLoveland (OH)
SENIORITY
Manager
About the role
Jasper Engines seeks a Director of Customer Service – Americas to lead regional teams, align service delivery with business goals, and drive aftermarket revenue growth.
You will develop data-driven segmentation, tailor SLAs, and optimize resources across the Americas while collaborating with Engineering, Purchasing, Finance, and Sales to deliver world-class support and strong customer loyalty.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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