Customer Service Representative

Posted 7 days ago

one hour heating air conditioningPhoenix (AZ)

Customer Service Representatives Plumbing, Heating, and Air-Conditioning Contractors

SENIORITY

Junior

SALARY

$14.70 - $24.00 per hour

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About the role

Customer Care Specialist (Client Care Representative)

Locations: DFW, TX | Prescott, AZ | Phoenix, AZ | Kingman, AZ | Las Vegas, NV Full-Time | Fast-Paced | Growth-Focused Join the Hufsey Home Services Family! We proudly serve homeowners across Texas, Arizona, and Nevada through One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing, and Buffalo Electric. We're looking for a Customer Care Specialist who thrives in a fast-paced, team-oriented environment. You'll be the first voice our clients hear delivering first-rate service, scheduling appointments, and helping ensure smooth daily operations.

What You'll Do:

Deliver excellent customer service on every call
Schedule service and sales appointments
Offer additional services and products to meet call center goals
Make outbound calls to fill the schedule and retain customers
Maintain accurate customer records
Partner with dispatch and technicians for timely service
Resolve customer concerns with professionalism and empathy
What You Bring 2+ years of customer service experience (call center preferred)
Excellent communication and multitasking skills
Proficiency with Microsoft Word and ExcelStrong organizational habits and attention to detail
Ability to pass background check and drug screen
High school diploma or GEDWhy You'll Love It Here
Supportive, team-focused culture
Ongoing training and career growth opportunities
Fast-paced environment with room to shine
Be part of a company that truly values its people
Career Growth Opportunities

Equal Employment Opportunity Hufsey Home Services is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees, making hiring decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class.

Compensation: $14.70 - $24.00 per hour

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