Call Center Representative/Appointment Setter

Job Overview: Gott Professional Insurance Services (GPIS), an Integrity partner based in Sacramento, CA, is seeking an experienced call center professional. The role involves making outbound and handling inbound calls to schedule appointments, educate prospects about our services, and represent GPIS positively. Responsibilities include documenting calls in CRM, meeting daily goals, and participating in team activities. Key Responsibilities Make outbound calls professionally and efficiently Handle inbound calls Schedule appointments and manage calendars Document all interactions in CRM Participate in team meetings and training Required Skills & Qualifications Knowledge of sales processes Energetic, compassionate communication skills Problem-solving and persuasion skills Organization and multitasking abilities Proficiency in MS Office 365, CRM software Previous sales, customer service, or call center experience

Company Overview: Integrity is a leading distributor of insurance products, focused on innovation and client service. We offer a supportive environment with professional growth opportunities and a comprehensive benefits package. Headquartered in Dallas, TX, we serve clients nationwide.