Remote Enterprise Customer Success Manager
convrSpringfield (IL)
Remote Enterprise Customer Success Manager
Posted 2 days ago
convrSpringfield (IL)
SENIORITY
Senior
About the role
Convr is seeking a Customer Success Manager to join the Customer Experience Team in the United States. You will be the primary link between Convr and customers, ensuring optimal use of the platform and aligning outcomes with strategic objectives. You'll cultivate trusted advisor relationships and collaborate with cross-functional teams to drive customer success. Role requires 5+ years in SaaS CS (enterprise), 3+ years P&C insurance knowledge, and strong skills with Salesforce, Zendesk, and Jira.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.