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About the role

SHI International Corp. is seeking an Associate Customer Success Manager - Cisco to onboard customers, guide them through lifecycle, and drive retention and growth. You will serve as a SME for Cisco platforms, collaborate with internal teams, and analyze consumption to support renewal strategies. The role requires strong communication, analytical thinking, and the ability to manage multiple tasks; travel may be required. This position offers remote work within the US and competitive compensation.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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