Desktop Support Engineer

Job Title: Desktop Support EngineerThis role is onsite in Fishkill NY, with 5 days onsite attendance required. “Must be authorized to work in the United States without the need for current or future employer sponsorship.”

Duration: 12 monthsThere will be two rounds of interviews for this position. The first round will be conducted virtually, and candidates who are shortlisted will be invited to participate in a second-round onsite interview. The onsite interview location, as well as the work location for this role, is Fishkill, NY.Job Profile Summary-In this role, you will work in a dynamic, high-paced environment focused on ensuring that our employees' end-to-end technology needs are met quickly and efficiently by delivering service that is above and beyond our internal customer's expectations in our: headquarter, stores, regional offices, distribution centres, and remote locations. With a Customer Curious mindset, your goal is to enable and unlock our employees' work productivity by providing a consistently high level of service and customer satisfaction to the business. Responsibilities include assessing, diagnosing and resolving technology issues. Must be flexible in supporting our employees on-site and remotely.