Member Experience Specialist

Posted 4 days ago

sams westHonolulu (HI)

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About the role

Sam's West, Inc. in Honolulu, HI is seeking a front-end associate to provide member service, operate the checkout area, and process purchases. You will resolve member issues, handle payments, returns, refunds, and exchanges according to company policies while maintaining a safe shopping environment. The role includes assisting with self-service technology, guiding members, stocking and organizing merchandise, and supporting training for Frontline Services associates as needed.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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