Associate Director, Service Reliability & Engineering

Posted 2 days ago

nateraAustin (TX)

Medical and Health Services Managers Testing Laboratories and Services

SENIORITY

Manager

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About the role

Natera is seeking an Associate Director of Service Engineering to lead the reliability and operational excellence of lab-facing platforms. You will manage production stability, incident response, and service health across clinical systems, pipelines, and reporting, partnering with cross-functional teams to ensure compliance and patient impact is minimized. You will drive the strategy for observability, automation, and scalable processes, mentoring a high-performing team and coordinating with Lab

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