Field Service Engineer
626San Diego (CA)
About the role
Join Our TeamAt 626, we're more than a medical imaging service company we're a team of problem-solvers dedicated to helping healthcare providers deliver exceptional patient care. Every day, our employees play a role in keeping critical medical imaging equipment operating so patients receive the care they need, when they need it. Whether you're supporting customers in the field, behind the scenes, or from our corporate office, your work has a direct impact on hospitals, imaging centers, physicians, and ultimately, patients across the country.626 is a nationwide provider of diagnostic imaging equipment service, maintenance, asset management, and lifecycle solutions. Our team partners with healthcare organizations across the country to deliver responsive service, technical expertise, and innovative solutions that maximize equipment uptime and improve operational efficiency.
Position: Field Service Engineer
Location: San Diego
Job Type: Full-Time
Summary/Objectives:
Full-time Field Service Engineer to provide on-demand technical support to customers including afterhours phone support, assist in the repair of diagnostic imaging equipment specific to your skillset, perform scheduled preventative maintenance that includes calibrations and verifications of system specifications, learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines, accurately document all service activities in accordance with the Company Quality Standards, submit field service reports timely and according to functional standards, communicate with account manager on services; build a working bond between the customer and the company by being a helpful resource and asset to our customers that they service and manage and maintain company assets required to perform all necessary job functions. Bachelor's degree in biomedical engineering, electronic engineering or related field and 3 years' experience as a Service Engineer required. Experience must have included electro-mechanical troubleshooting, servicing & troubleshooting Siemens and GE systems, and x-ray. Background screen required. Work to be performed at client sites in the San Diego, CA metropolitan area. Supervisory Responsibility: No supervisor responsibilities required for this position
Work Environment:
This job operates in the field where the individual will be going to several different sites to and will be around a variety of medical imaging equipment.
Competencies:
Ability to follow procedures and instructions.
Ability to work well with others.
Communication Proficiency.
Business Acumen.
Customer Service Skills.
Relationship Management.
Work Schedule:
This position requires a flexible work schedule to support customer needs and critical imaging equipment uptime.
Physical Demands:
The physical requirements that are essential to perform this job are to talk and to hear. It will also be required by the employee to frequently stand; walk, lift up to 75 Lbs., to use hands to handle or feel; and reach with hands and arms.
Travel:
This position requires frequent and regular travel as needed to service the technical needs of customers. The individual in this position must be willing to travel and drive distances to get to a variety of sites within a 4 hour radius. Some travel and assignments will require flying and overnight stays.
Education and Experience: High School Diploma or GED required
Preferred: Associates degree
Bachelor's degree (preferred for advanced roles): Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Computer Engineering, Physics (especially for MRI) Equivalent experience may substitute for education: Military electronics training, Manufacturer training programs, 5+ years of hands-on medical equipment repair experience626 Opco, LLC provides employment opportunities to all individuals regardless of race, color, age, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, marital status, disability or genetic information. Please note that this job description is not a complete and comprehensive list of duties and responsibilities that are required of the employee. A responsibility or duties can or will change at any time with or without notice.
Employee Benefits: Health & Wellness:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account (HSA)
Financial Benefits:
- 401(k) with Company Match
- Company-Paid Life InsuranceCompany-Paid AD&D Insurance
- Supplemental Life InsuranceCompany-Paid Short-Term Disability
- Long-Term Disability
- Time Away:
- Paid Time Off (PTO)
- Paid Holidays
- Bereavement LeaveJury Duty LeavePaid Parental Leave
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