Luxury Condo Concierge We are seeking a positive, reliable Luxury Condo Concierge to join our team. You will be working at the main entrance desk of the hotel. As a Hotel Concierge, you will be the first person to greet hotel customers. Their first impression of the business will depend on your friendliness and efficiency. The goal of the Hotel Concierge is to create an overall pleasant and welcoming customer experience to ensure sustainable growth of the business and increase our reputation. The ideal candidate will be a trustworthy, quick-thinker. You must be able to handle multiple incoming requests and protect the hotel and residents by monitoring who comes in and out of the premises.
Responsibilities Greet customers as they enter the building
Confirm reservations
Provide guests with information and/or personalized assistance
Possess extensive knowledge of the premises and nearby businesses in order to make quality recommendations
Arrange events and transportation for guests as requested
Answer the hotel phone and make reservations
Respond to complaints and find the appropriate solution
Qualifications:
Proven experience as concierge or experience in customer service is preferred
Confident, polite, and patient
Excellent communication skills
Ability to multi-task
Strong time-management skills
Ability to resolve issues with a customer-focused orientation
Compensation:
$19.00 - $23.00 per hour
Providing quality staffing and consulting since 2011. Based out of San Antonio, Texas, our minority women-owned company specializes in all staffing and consulting needs. Whether you're trying to hire a pharmacist, a respiratory therapist, or skilled and non-skilled laborer, we will staff your company with the best candidate. We bring extensive experience and professionalism and we will personalize our assistance to your needs and concerns. Most of our contracts are with the Army and Air Force as Sub-Contractors.
Our staff has a quick turn around and have been able to fill positions within 48 hours with short notice, we have filled hard to fill locations and jobs, and managed over 16 contracts with over 70 employees at a time. Managed call-ins at 24/7 hospitals and ensured shifts were filled, and managed PRNs with notice of less than 24 hours. Also, provided temp laborers for next day jobs.
Our consulting division provides contracting assistance, program managing, application assistance, certification assistance and proposal writing. We are very knowledgeable in a variety of areas and are eager to assist your company's prosperity.
