Call Center Representative

Posted yesterday

pro solarSan Mateo (FL)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

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About the role

Job Posting Interacts with customers via telephone, email and online chat to provide support and information on products or services. Respond to incoming calls and messages in a timely manner. Identify customer questions, complaints, concerns and overall needs and redirect to appropriate staff. Generate leads for sales team by screening callers and identifying potential sales opportunities. Meet or exceed call quotas and sales assist quotas, both personally and as a team. Follow all communication procedures, policies and guidelines during every customer interaction. Other duties as assigned. Requirements: Excellent verbal and written communication skills Ability to multitask Proficient computer skills Ability to work in a fast paced environment Working in a team environment Benefits: Paid Time Off ProSolar will contribute 50% of healthcare premiums for employee

Before you apply

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Your profile is current

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Two examples you can talk through

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A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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