Customer Service Associate II
Customer Service Associate II
Posted 42 days ago
SENIORITY
Entry
About the role
- Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
- Merchandising and stocking as needed
- Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
- Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
- Managing sales transactions while working assigned cash register
- Maintaining security of cash and protecting company assets
- Other duties as assigned*Your Skills and Experience:
- High school diploma or equivalent is preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents is required
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
- Excellent customer service and relationship management skills are requiredStrong organizational and communication skills are requiredStrong problem-solving and decision-making skills are required
- High level of integrity is required
- Proficiency in basic math for cash accounting is required
- Employee Assistance Program
- Retirement plans
- Educational Assistance
- And much more!
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
