AI-Driven CX Intelligence Architect
Posted 2 days ago
socotraNew York (NY)
Computer Systems AnalystsComputer Systems Design Services
SENIORITY
Manager
About the role
Socotra, Inc. seeks a strategic leader for the CX360 initiative. This role involves defining the long-term vision, overseeing use case prioritization, and integrating AI capabilities within a robust enterprise customer intelligence engine. With an emphasis on improving analytics efficiency and building organizational alignment, this position requires extensive experience in SaaS environments and the ability to elevate cross-functional collaboration. The successful candidate will possess a strong background in enterprise platform management and a scalable vision for customer intelligence.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this