Remote Account Director, Mid-Market

About BazaarvoiceAt Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.Our brand promise : closing the gap between brands and consumers.Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.It's official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!Bazaarvoice is looking for an extraordinarily talented individual to join our world-class renewals/sales team. You have to be the type of person that craves a challenge and is unafraid to constantly push yourself outside your zone of comfort. We are looking for someone who has experience in renewals and also has exposure to upsells and cross-sells. You have to be able to manage a broad territory and be able to carry the entire renewal and sales process from start to finish on your own merits and skills. This doesn't mean we won't be helping you – we absolutely will, but we believe strongly in a candidate that has the ability to play all of the important roles.The ideal candidate will be someone with a strong record of achievement in a renewals/sales position within software as a service &/or/other online based technologies.What You'll Do:Being confident in defending and selling a high-ROI solutionDemonstrating the value propositions of our products and servicesDrive conversational discovery dialogue with the customer in order to reveal underneath pains and requirementsConvincing client's IT personnel and being able to "talk shop" with themPartnering with the client's marketing and merchandising staff and working through their organization to find the key decision makersWorking through the legal aspects of the contract with the client's lawyer while leveraging our internal counsel to close the dealDemonstrates passion and energy both externally with the customer and internally with cross functional teamsConsistently build and manage an effective pipeline and communicate proactively with leadership throughout each phase of the renewal/sales processWhat You'll Bring:1+ years relative experience in software, SaaS, or Internet marketingAbility to identify target accounts, appropriate contacts within that account, and formulate strategies to both renew and generate more interest in BazaarvoiceAbility to generate, qualify, and execute on renewals and opportunities in order to exceed revenue targetsProven ability to articulate a vision that resonates with the customer and demonstrates valueExperience using two way discovery to uncover customer need and matches solutions to that needAbility to build a trusted and long relationshipsA strong understanding of business practices, industry trends, and competitors to each renewal/ sales cycleEffectively create and articulates ROI in the negotiation process to bring the upmost value to both the consumer and BazaarvoiceNice to Have:Selling into marketing departments up to CMO level would be a major advantage along with an understanding of social media and the impacts it can have on business in today's world. If you don't have this background you will need to convince us that you have the ability to learn these ropes quickly & bring a perspective that can easily be adapted$150,000 - $200,000 a yearAt Bazaarvoice, we carefully consider multiple factors when determining compensation. Since we believe the transparency and integrity builds trust, we want to share that we expect the OTE (on target earnings) for this position to be in the range listed above is based on Bazaarvoice's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level. While this is a good faith estimate of the expected OTE range, Bazaarvoice reserves the right to pay outside this range if these assumptions and understandings are modified as we progress through the interview process. Your recruiter can share more about the OTE range and total compensation package during the hiring process. If this compensation is somewhere close to your desired range, we encourage you to apply!#LI-JM1#LI-HybridWhy join Bazaarvoice?Customer is keyWe see our own success through our customers' outcomes.We approach every situation with a customer first mindset.Transparency & Integrity Builds TrustWe believe in the power of authentic feedback because it's in our DNA.We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.Passionate Pursuit of PerformanceOur energy is contagious, because we hire for passion, drive & curiosity.We love what we do, and because we're laser focused on our mission.Innovation over ImitationWe seek to innovate as we are not content with the status quo.We embrace agility and experimentation as an advantage.Stronger TogetherWe bring our whole selves to the mission and find value in diverse perspectives.We champion what's best for Bazaarvoice before individuals or teams.As a stronger company we build a stronger community.Commitment to diversity and inclusionBazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers.The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.