Global IT Support Engineer Advanced Troubleshooting

Posted yesterday

expeditorsSeattle (WA)

Computer Network Support Specialists All Other Support Activities for Transportation

SENIORITY

Mid

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About the role

Expeditors in Mexico City is seeking a capable IT professional to provide second-level hardware support, troubleshoot complex issues, and assist with system upgrades and enterprise applications. You will collaborate with stakeholders, own escalated issues, and uphold security and documentation standards. The role emphasizes proactive problem solving, strong communication, and a customer-service mindset within a global logistics environment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.