Hospice Liason (Patient Advocate)

Patient Advocate (Hospice Liaison)Ovation Hospice is seeking an outstanding Patient Advocate to join our growing team in Colorado Springs, CO. If you are a compassionate, driven professional who thrives in building relationships and making a difference in the lives of patients and families, we want to meet you.As part of the Ovation family, you'll work alongside a team of dedicated, caring professionals who are committed to supporting patients on their end-of-life journey with dignity and respect.What We OfferCompetitive Base Salary: $75,000Competitive Bonus PlanComprehensive Benefits: Medical, dental, vision, PTO, 401(k) retirement planOpportunities for growth and advancement in a rapidly expanding organizationCompany-sponsored training, tuition reimbursement, and professional development opportunitiesPosition OverviewAs a Patient Advocate, you will be the face of Ovation Hospice in the community—building strong relationships with physicians, hospitals, senior living communities, and families. Your role is essential in helping patients and their loved ones understand their options and access the care they deserve.Key ResponsibilitiesIdentify and analyze target markets within the service area to grow referralsBuild and maintain relationships with physicians, hospitals, assisted living and skilled nursing facilitiesPresent Ovation Hospice services and credentials to potential referral sourcesDevelop and execute a strategic sales and marketing plan, including goals and timelinesAssist office staff with obtaining physician signatures, delivering IDG updates, and other outreach needsMaintain accurate records and ensure compliance with all regulatory standardsPartner with the interdisciplinary hospice team to deliver holistic, patient-centered careQualificationsBachelor's degree in healthcare, social work, counseling, or related fieldMinimum 2 years of experience in patient advocacy, hospice, palliative care, or healthcare salesStrong knowledge of hospice and end-of-life care, patient rights, and advance directivesExcellent verbal and written communication and relationship-building skillsCompassionate and empathetic approach to patient and family needsProblem-solving skills with the ability to mediate and resolve concerns effectivelyProficiency with electronic medical records (EMR) and related technologiesAbout Ovation HospiceFounded in 2023, Ovation Hospice is a regional hospice provider serving communities throughout the Western United States. With consistent growth and expansion, we remain committed to hiring exceptional individuals who share our vision of providing unparalleled end-of-life care.Join us and be part of a team that makes a difference—every single day.