Design Associate In-Home Sales & Customer Experience

Design AssociateFloor Coverings International (FCI) is the #1 flooring franchise in North America. We bring the showroom directly to the customer's home, offering a high-touch, consultative experience that's completely different from the traditional retail flooring model. We are seeking a Design Associate with a passion for design and customer service to join our fast-growing team. If you're outgoing, organized, and excited to help homeowners improve their spaces, this is a great opportunity to grow your career.Key ResponsibilitiesSales & Design ConsultationsVisit customers' homes to assess their flooring needsPresent flooring options using FCI's exclusive technology and sales systemProvide design guidance based on style, function, and budgetClose sales through trust-based, consultative sellingCustomer Experience & Project CoordinationManage customer relationships from consultation to installationCommunicate regularly with the customer, production team, and office staffAssist with material ordering and scheduling installationsFollow up after jobs are complete to ensure satisfaction and collect referrals/reviewsLead Management & MarketingFollow up on open and past estimatesRe-engage old leads and prospectsAttend local networking groups and community eventsSupport marketing initiatives such as door hanger distribution and home showsRequirementsAssociate's or Bachelor's degree preferredStrong communication and people skills must enjoy working with othersOrganized, reliable, and self-motivatedComfortable using technology (iPad, CRM, email training provided)Valid driver's license and reliable transportation requiredWillingness to undergo a comprehensive background checkWilling to wear company-branded attire during appointments (provided)What We OfferPaid training and mentorship to help you succeedCompetitive base salary + uncapped commissionPerformance-based bonuses and travel incentives (e.g., annual trip to Cancun)Growth opportunities into leadership or specialized rolesPositive, team-oriented cultureAll sales tools, iPad, and branded clothing providedScheduleMonday to FridayOccasional evenings/weekends for events or appointmentsCompensationBase Salary + Commission + Bonuses Top performers earn in six-figures annually Ready to Join a Winning Team?Apply now to take the next step in your sales or design career and help homeowners love where they live!Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.