BALENCIAGA Sales & Client Advisor (Keyholder) | Miami Design District

Sales & Client AdvisorFounded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women's and men's ready-to-wear, accessories, and objets d'art. The brand's unprecedented interactions with the expanding digital realm, material developments, and today's social responsibilities keep it at the forefront of modernity. In 2021, Balenciaga's 50th Couture collection—the House's first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men's and women's collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.We are currently seeking a Sales & Client Advisor who will report to the Store Director.Your OpportunityThe Sales & Client Advisor is to aid management in ensuring opening and closing procedures are performed correctly according to company's policies. Provide customers with top quality service by meeting their needs and expectations.How You Will ContributeGeneral ResponsibilitiesAchieve sales goalsOpening and closing of the storeEnsure stockroom is organized and is set up properly so staff can easily access merchandiseAssist management in overseeing day-to-day operations of storeWork towards balanced strengths in sales, operations, merchandising and personnel managementMaintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staffEnsure that customer complaints and feedback are handled appropriately and in a timely mannerSupport, follow, implement and enforce store operations manual at all times and provide feedback on any updates/changes that might become necessaryEnforce all sustainability policies that are implemented by the company both locally and globallyStock, Inventory & Loss Prevention ManagementEnsure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational executionCash Registers & Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank depositsVisual ManagementAssist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company's standardsEnsure that all company information related to visual standards, received from Store Manager and Corporate is communicated to the team as neededStore Maintenance ManagementOversee daily cleaning and physical up-keep of the inside and outside the storeFixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation and maintenance of store propertyEnsure proper levels of supplies are on hand at all timesWho You Are3+ years of experience in a similar role, preferably within other retail or fashion companiesAbility to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)Proven ability to drive results in a selling role, exceeding individual and store goalsCommercial awareness and strong business acumen through a genuine passion for the fashion industryStrategic vision in order to develop the business and high level of personal performanceWhy Work With Us?This is an exciting opportunity to join Balenciaga's Miami Design District team as a Sales & Client Advisor who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity CommitmentBalenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.Job TypeRegularStart Date2026-09-09ScheduleFull timeOrganizationBalenciaga America Inc.