Office Coordinator

Job TitleSales and Office Support Team MemberPosition SummaryWe're looking for a highly organized, detail-oriented team member to support both our Sales Team and Office Manager. This role is perfect for someone who enjoys varietyone hour you may be helping prepare sales proposals, and the next you may be assisting with scheduling, customer communication, or administrative projects. This position helps ensure nothing falls through the cracks during our busiest seasons.What You'll DoSales Support:Prepare and send customer proposals and follow-up emailsEnter and update leads in our CRMSchedule sales appointmentsFollow up on outstanding estimatesRequest online reviews from customersCreate and organize sales reportsAssist with marketing campaigns and community outreachKeep customer records accurate and up to dateOffice Support:Answer phones and assist customersSchedule repair appointmentsProcess paperwork and digital filesAssist with employee onboarding paperworkOrder office suppliesHelp maintain company records and documentationSupport special projects as assignedAssist with billing and administrative tasksHelp coordinate company events and team activitiesAdministrative Projects:Create checklists and proceduresOrganize digital files in Microsoft Teams and SharePointAssist with data entry and reportingHelp improve office processesLearn new software and help implement improvementsWe're Looking For Someone Who:Loves staying organizedEnjoys helping multiple people succeedLearns new technology quicklyHas excellent written and verbal communication skillsPays close attention to detailCan manage multiple priorities without getting overwhelmedIs dependable and takes initiativeEnjoys solving problemsHas a positive, team-first attitudePreferred Qualifications2+ years of office, administrative, customer service, or sales support experienceExperience with Microsoft Office (Outlook, Excel, Word)Comfortable learning CRM and scheduling softwareExperience with Microsoft Teams is a plusWhat Success Looks LikeSales representatives spend more time selling and less time on paperwork.The Office Manager stays caught up during busy periods.Customers receive timely communication.Administrative tasks are completed accurately and on time.The office operates smoothly even during peak workload.Why Join Us?MondayFriday scheduleFriendly, supportive teamOpportunity to learn many aspects of a growing businessVariety in your dayno two days are exactly alikeOpportunities to grow as the company growsCompensation$19.00 - $25.00 per hourAbout Surface ExpertsSurface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.Our MissionOur mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.Our VisionTo establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.Core ValuesServe OthersPut Relationships FirstNo JerksBe HumbleBe a Problem SolverBe CuriousSeek to Understand the Cause of the ProblemWork SmartConstantly ImproveTrust the ProcessBe OrganizedBe TeachablePut Business Needs Above Personal WantsThis franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.