Front Desk Agent
sairam of fayetteville ncFayetteville (NC)
About the role
Job Description
Benefits:
Employee discounts Sleep Inn is seeking a dedicated and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests and play a crucial role in providing an exceptional experience.
Key Responsibilities:
- Greet and assist guests in a friendly and professional manner
- Check-in and check-out guests efficiently
- Handle reservations and inquiries via phone, email, or in-person
- Process payments and maintain accurate records
- Provide information about hotel facilities and services
- Address guest concerns and resolve issues promptly
- Collaborate with other team members to ensure smooth operations
Qualifications:
- Previous experience in front desk or customer service roles
- Familiarity with Choice Hotels systems is a plus
- Strong communication and interpersonal skills
- Ability to handle multiple tasks and prioritize effectively
- Attention to detail and excellent organizational skills
- Flexibility to work part-time hours, including 2nd and 3rd shifts
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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