Branch Administrator

Office Operations CoordinatorResponsible for organizing and coordinating office operations and procedures to ensure organizational effectiveness and efficiency of employee, vendor, and customer information.Duties and Responsibilities:Manage all district staffing and recruiting activitiesMaintain office supplies and equipment. Coordinate and support general office tasks as neededUnderstand SalesForce and Viaseys Database to support your Operation Manager's District annuallyHuman Resources related activities: Assist and collect all new and returning employee paperworkAssist Human Resources with the recruitment, orientation, and training of seasonal staff (may require some weekends)Assist seasonal staff with electronic onboarding.Training, Safety, and Compliance: Engage with all safety, work rules, and regulations to maintain housekeeping standardsAssist in training and tracking of safety rules and compliance for employees within the districtTrain and administer policies and procedures Make sure binders and sign in sheets are updated and loaded annually into the required bindersAssist in coordination and scheduling of district required training in and out of the seasonOperations Related activities: Pre-Season review and photographyBlizzard U participation and training Night and weekend hoursUpdate route books, customer scopes and mapsLoad storm data and paperwork post storm into shared filesPost Season review and photography Loading of pictures and inspection data into Post Season CasesPulling of stakesAssisting in MM breakdown and recoveryHeavily involved in recruiting of seasonal and sub staff Represent the company at job fairs, school, and community eventsScreening of candidates in support of the OM's for seasonal staff recruitmentConducting interviews in SpanishSales related activities: Sales prospecting in the fieldAppointment settingCold calling weekly in the summerCall block day with sales teamMeasuring prospective sites when necessaryCleaning up data within SalesforceParticipate in Sales BlitzesFleet related activities: Asset/Parts tracking and accountabilityInvoice flowDVIR organizationCustomer Service: Heavily involved in Service Case flow and completionCover customer service when necessaryFinance: A/R Activities Ability to contact customers and communicate open agingPull invoicing out of NetSuite and email to customerNetSuite, have basic knowledge and understanding Ability to pull and email invoicesInsurance/COI requests as neededPOC and process external and internal mail / email / packages timelySupport GM in general office tasks (supplies, meetings coordination, etc.)Subcontractor Agreements; creation and processingSubcontractor compliance; W9, COI, etc.Qualifications:High school diploma or G.E.D. equivalentProficient in use of general office equipment (fax and copy machine)Proficient in Microsoft Office (i.e. Word, Excel, Outlook)Discretion and trustworthiness due to access and assistance with confidential informationExcellent communication, time management, and organizational skillsBenefits:Competitive salary based on experienceMedical, dental and vision insurance benefitsCompany-sponsored Group Term Life & Short-Term Disability insurance401k retirement plan with company matchPaid vacation and holidaysWinter Services is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law. Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local law.