Call Center Survey Agent

Posted 3 days ago

onpoint cx solutionsHenderson (NV)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

SALARY

$12.00 per hour

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About the role

OnPoint CX Solutions is hiring Survey Agents in Nevada! Looking for a call center opportunity without sales or selling products? Join our team as a Survey Agent conducting telephone surveys and gathering valuable feedback from respondents. We offer paid training, a quick start, and the opportunity to work from home once you are successfully handling calls independently. This is a temporary, on-call opportunity that is a great fit for dependable people with flexible availability.

What You'll Be Doing:

Make outbound calls to conduct customer service and political opinion survey
Read survey questions from a provided script
Listen carefully and accurately enter respondents' answers
Maintain a professional and friendly approach on every call
Complete survey calls efficiently and accurately
This is survey research — there is NO selling and NO sales quota.
Why Join OnPoint?$12.00 per hour
Paid training
Fast onboarding and opportunity to start quickly
Work-from-home opportunities after successfully completing the required on-site training period
Full-time hours and overtime may be available based on project demand
Gain call center and telephone interviewing experience
No sales or product pitching
Please Read: Scheduling & Availability

Our survey projects are based on client demand, so this position is best suited for someone who has open availability and can accommodate a changing schedule. This is an on-call, temporary position. Hours are not guaranteed. Your schedule may change from day to day, and there may be times when you receive same-day or next-day notice of available work. Depending on project volume, you may receive a full shift, a partial shift, or no scheduled hours on a particular day. Weekend availability may also be required. Typical calling hours are between 8:00 AM and 8:00 PM PST, although schedules can vary.

What We're Looking For:

Must currently reside in NevadaClear and professional communication skills
Comfortable speaking with people over the phone
Ability to read and follow a script accurately
Strong listening and data-entry skills
Dependable, responsive, and able to work when scheduled
Comfortable performing repetitive, call-based work
Ability to maintain focus and accuracy throughout your shift
Work-From-Home Requirements
Candidates interested in working from home must have:
Their own computer equipment
Reliable internet; a hardwired Ethernet connection is recommended
A quiet, distraction-free workspace
Ability to attend and complete the required on-site training period
About OnPoint CX Solutions

OnPoint CX Solutions is a growing business process outsourcing (BPO) company providing customer care, survey, sales, and specialized support services. If you're reliable, flexible, comfortable on the phone, and ready to get started quickly, apply today to join our survey team.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.