Technical Support Engineer - Endpoint
quantum world technologiesBellevue (WA)
Technical Support Engineer - Endpoint
Posted 3 days ago
quantum world technologiesBellevue (WA)
SENIORITY
Mid
About the role
Job Title: Technical Support Engineer – Endpoint
Location: Bellevue, WA
Employment Type: Full-Time
Shift: Night Shift
Job Description:
We are looking for a Technical Support Engineer to provide endpoint support and troubleshooting for end-user devices and systems.
Responsibilities:
Provide technical support for desktops, laptops, and endpoint devices.
Troubleshoot hardware, software, and operating system issues.
Support Windows and Mac devices.
Assist with device setup, configuration, updates, and patching.
Troubleshoot network connectivity and access issues.
Provide support for end users during the night shift.
Document issues and resolutions in the ticketing system.
Required Skills:
Experience in IT Support, Desktop Support, or Technical Support.
Knowledge of Windows and macOS.
Experience supporting laptops, desktops, and endpoint devices.
Basic networking and troubleshooting skills.
Good communication and problem-solving skills.
Ability to work independently during night shifts.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.