Inbound Customer Support Specialist - Evenings & Weekends

Posted 2 days ago

alarm systemsQuincy (IL)

Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

About the role

Midwest Answer is seeking a Customer Service Representative to serve as the first point of contact for clients' customers. You will handle inbound calls, gather details, and follow client-specific protocols to ensure messages are delivered promptly and accurately. This role requires a high school diploma or equivalent, 1+ year in a call center or customer-facing role, and strong communication skills. Training and ongoing QA coaching are provided, with weekend shifts and evenings included as

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