Customer Service Manager - Member Experience Leader

Posted yesterday

exosMinneapolis (MN)

First-Line Supervisors of Personal Service WorkersFitness and Recreational Sports Centers

SENIORITY

Mid

About the role

EXOS in Minneapolis, MN is seeking a Customer Service Manager to oversee member services across fitness and JCC programs, ensuring exceptional satisfaction. You will lead by example, supervise staff, and implement best practices for a welcoming member experience, coordinating with department managers, sales and operations to support retention. You will recruit, train, and develop the Customer Service Desk team, optimize desk operations, and deliver ongoing trainings. #J-18808-Ljbffr

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