Learning Management Specialist Intern
Learning Management Specialist Intern
Posted 7 days ago
SENIORITY
Junior
About the role
- Administer user accounts, course catalogs, and system configuration settings in the LMSTroubleshoot helpdesk tickets regarding LMS requests and reported issues
- Work effectively with department managers and UHM SMEs to develop instructional content
- Publish and audit courses utilizing eLearning and project management applications
- Analyze and redact loan documents for training purposes
- Create and edit SharePoint web pages for training and other UHM departments
- Evaluate new applications & features for eLearning and other training team applications
- Conduct LMS demonstrations for new hires and loan officers
- Complete internal and external training to stay up to date on eLearning techniques, the loan process, and mortgage industry terminology
- Participate in weekly training huddles and project meetings
- Generate data reporting and analytics for the training team including LMS usage, exam item analysis, and usage statistics on the company knowledge tool to various stakeholders
- Preferred SkillsStrong verbal and written communication skills
- Detail-oriented, critical thinking, and troubleshooting skills
- Skilled at multi-tasking while staying organized
- Able to work in a fast-paced environment with strict time deadlines
- Professional phone, email, chat and screen-sharing skills
- Positive attitude, optimistic outlook and willingness to be part of a team
- Quick to learn new technologies and applications for creating eLearningBusiness analyst skills to improve team processes, develop macro-enabled spreadsheets, and communicate best practices
- Pursuing a 2 or 4-year degree in Information Technology/Systems, Business (Administration, Analytics, Applied Technology), Instructional Design, Education, or a related field.
- Experience with working in a Microsoft Windows environment and with Word, Excel, Teams
- Willingness to learn instructional design and work with video editing tools
- Strong communication skills
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
