Business Analyst
long finch technologiesDallas (TX)
Business Analyst
Posted today
long finch technologiesDallas (TX)
SENIORITY
Senior
About the role
Mandatory skills
Strong experience as a Business Analyst, preferably within retail or digital commerce programs.
Hands-on domain knowledge of ecommerce and/or social commerce.
Experience supporting social-channel or digital-platform integrations.
Exposure to social commerce integrations, particularly commerce journeys involving platforms such as TikTok, Instagram, or Facebook/Meta, or similar social channels.
Strong understanding of ecommerce customer journeys and associated business processes.
Experience working with API/integration requirements and cross-system business flows.
Strong requirements elicitation, analysis, documentation, and stakeholder-management skills.
Experience creating user stories, acceptance criteria, business-process flows, and functional documentation.
Ability to work effectively with both business stakeholders and technical teams.
Good understanding of Agile/Scrum delivery methodologies.
Excellent communication, analytical, problem-solving, and facilitation skills.
Required Skills & Qualifications
7+ years of Business Analysis experience in Retail/eCommerce.
Strong knowledge of Commerce Customer Journeys (Inventory, Place Order, Fulfillment, Returns).
Experience with TikTok Shop/Marketplace integrations.
Expertise in Order Management, Inventory, Fulfillment, and Returns workflows.
Hands-on experience with Rithum (ChannelAdvisor/CommerceHub) integrations.
Strong understanding of AWS integration architecture (API Gateway, Lambda, SQS, SNS, EventBridge), API analysis, JSON, Webhooks, and data mapping.
Responsibilities:
Work closely with business, product, technology, and integration stakeholders to understand business objectives and requirements.
Gather, analyze, document, and validate business and functional requirements for social-channel integration.
Translate business needs into user stories, functional requirements, workflows, process flows, and acceptance criteria.
Support integration requirements between ecommerce platforms, social channels, APIs, and downstream systems.
Facilitate requirement-gathering workshops and discussions with business and technical stakeholders.
Identify requirement gaps, dependencies, integration considerations, and business-process impacts.
Partner with development, architecture, QA, and product teams throughout the delivery lifecycle.
Support functional validation, UAT, defect clarification, and business sign-off activities.
Maintain requirement traceability and ensure delivered solutions align with agreed business needs.
Support an Agile delivery model through backlog refinement, sprint discussions, and requirement clarification.
Before you apply
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Your profile is current
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A number in mind
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Your notice period
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