Youth Services Specialist

Under the supervision of the Youth Services Manager, the Part-Time Youth Services Specialist provides high quality, professional face-to-face customer service that enables the public to access the full range of the services provided by the Youth Services Department. This is a part-time position at 29 hours weekly. Additional responsibilities include, but are not limited to: Assist patrons with any and all questions and/or finding materials, using tools like the library catalog, databases and online resources; Assist patrons with checking out materials using the self-checkout machine; Aid the early learners literacy program by planning and implementing storytimes for all ages, preparing crafts and activities, and other related tasks; Participate in outreach events such as visiting preschools and daycares, school events, or community events; Coordinate with PR to create supplementary materials (fliers, brochures, social media posts, press releases, etc.); Develop lesson plans for programs including but not limited to STEAM topics, LEGO building, arts and crafts, book clubs, etc., for kids and teens from 0 months - 18 years; Implement and teach lesson plans for the aforementioned programs; Assist with planning large events such as our Summer Reading Program or Fall Festival; Supervise the Teen Room during after school hours or programming; Maintain library collection via organizing and shelving books, checking books in and out, and weeding shelves; Answer phones and relays messages; Compile data related to programming; Assist in other library departments when necessary; Assist patrons with the use of library computers, including troubleshooting; Teach patrons effective ways to use the internet, especially for research; Tidies areas; and Performs other assigned duties. It is mandatory for Youth Services Specialists to: Possess proficient knowledge of library organization, resources, and systems; Gain and implement departmental practices and systems; Speak and write using current rules of grammar, composition, and punctuation; Skillfully use small office equipment, including copy machines or multi-line telephone systems, and computers for word processing, data entry, and accounting purposes; Organize and communicate effectively; Propensity to work in a dynamic environment that requires adaptation to changing goals, priorities, and needs; Continuously maintain tactful and professional conversations with others; including, while being confronted with controversial situations; and Bolster and sustain a positive, professional demeanor with citizens, colleagues, elected officials, judges, lawyers, attorneys, paralegals, and other agencies.