Dairy Success Manager
cowmanagerSyracuse (NY)
About the role
Do you want to help U.S. dairy producers get the very best out of Cow Manager's smart monitoring technology? Cow Manager is rapidly expanding across the United States together with a strong network of partners and dealers. Our sensor technology supports dairy farms in more than 40 countries worldwide, helping improve herd health, fertility, transition and nutrition through real-time data and actionable insights. As a Dairy Success Manager, you play a central role in driving adoption and long-term success across your region. You work directly with producers and dealer personnel in the field to ensure the Cow Manager system delivers measurable improvements in herd performance. Your mission goes beyond support. You enable producers to fully utilize the platform, strengthen dealer capability, and help translate data into real operational and financial impact. With Cow Manager continuing to grow in the U.S. dairy market, this role offers a unique opportunity to combine dairy expertise, technology and commercial awareness in a fast-moving environment.
The Role:
As Dairy Success Manager, you act as the key link between Cow Manager, dairy producers and our U.S. dealer network within your assigned region.
Your responsibilities include:
Serving as a trusted advisor to dairy producers and dealer personnel, helping optimize the daily use of Cow Manager Facilitate dealer success and enthusiasm by leading by example and maintaining a positive attitude. Driving strong onboarding and system adoption to ensure long-term customer success and retention Providing technical support via phone, email and on-farm visits Proactively monitoring Cow Manager systems, identifying performance issues, data inconsistencies or hardware concerns and coordinating with internal teams Supporting hardware installations and integrations with herd management, parlor and dairy software systems Delivering structured training and follow-up sessions for both producers and dealer staff Identifying opportunities to increase engagement, module utilization and overall value realization Working closely with U.S. sales teams and international Cow Manager colleagues to ensure consistent customer experience and support regional growth Representing Cow Manager at dairy events, trade shows and industry meetings when needed Travel within your assigned region is expected. About Cow Manager Cow Manager is an innovative international agri-tech company and the inventor of the world's first ear sensor for dairy cattle. Our technology helps producers monitor animal health, fertility, transition, nutrition and behavior using real-time data and smart analytics. We work closely with producers, dealers and partners worldwide. Our headquarters are based on a working dairy farm in the Netherlands, with teams active across Europe, New Zealand and the United States. We believe in long-term relationships, practical solutions and continuous improvement.
Your Profile:
You bring dairy expertise combined with a strong technical and practical mindset. Strong affinity with the dairy industry, including knowledge of cow fertility, health and nutrition Hands-on experience working with dairy cattle is a clear advantage Strong IT affinity, including familiarity with software platforms, data, hardware and basic networking Analytical, structured and solution-oriented, with the ability to translate data into practical farm outcomes Customer-focused with strong communication skills and a high level of empathy Independent, proactive and well-organized in managing your region Passion for innovation and technology in dairy production Willingness to travel within your assigned region Applicants must be based in the United States and legally authorized to work.
What We Offer:
A key role in a fast-growing U.S. dairy technology team The opportunity to work closely with progressive producers and dealer partners High level of independence, responsibility and regional ownership An informal, international company culture with short communication lines Competitive salary and benefits package
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