SAVP - Account Manager – Banking and Payments - San Jose

SAVP - Account Manager – Banking and Payments - San Jose, CAJob Family: ConsultingJob Grade: Senior Assistant Vice PresidentLocation: San Jose, United StatesFull timeTravel Required: NoProfiles should haveMandatory - Account management and account growth/sales experienceMandatory - Banking and Payments domain experiencePreferable – Consulting experience in Banking domain, Experience working in or with Banking/Payment clients, Strong relationships in the industryJob Description SAVP - Client Partner - Banking and PaymentsThe Client Partner role focuses on client engagements, and growth within company's banking accounts. You will lead client engagements, manage end-to-end sales cycles, and deliver operational excellence. The role requires a deep understanding of the banking domain, proven experience in delivering large projects and the ability to build strong relationships with senior stakeholders.Responsibilities Ownership of Growth, Client engagement, NPS, Profitability across a portfolio of banking clientsBring a deep understanding of the current marketplace and competitor offerings to drive the organization's growth strategy and investmentsPartner with clients to develop transformation agenda and value creationManage proposals with full ownership and accountability for the opportunityProvide complete ownership and accountability for managing competitive proposals, and working closely with sales enablement teams to ensure high quality of proposalsEnsure optimal deployment of resources to achieve business goalsCreate and execute strategic account plans to maximize revenue and profitability by driving cross-sell, pace of volume ramps, time to proficiency and client satisfactionDevelop C-level and cross-functional contacts and touchpoints in the client organization through regular objective-based interaction forums and review governance cadenceScout and scope new opportunities within the account by participating in client's review meetings – identify problem statements and map client's services and products to develop customized solutionsMentor teams for seamless delivery and transformation Qualifications Experience And Competency Requirements12+ years of overall experience, including at least 6+ years in a client facing role in a solutions or account management capacity in the consulting or offshore/outsourcing industryDomain knowledge and experience in banking, credit cards, payment networksDemonstrated ability to communicate effectively, vertically, and horizontally both internally and in client organizations, with an ability to create and deliver compelling presentationsGood understanding of new and emerging Digital/Cloud/SaaS technologiesStrong problem-solving ability with the aptitude to identify strategic solutions to business problems with enterprise-wide implications as a trusted strategic partner to clientsMust be capable of multitasking with rapidly changing priorities and manage multiple tasks in a dynamic environmentMust be detail-oriented and able to develop, execute, lead, and maintain complex projects, programs, and assignments.Must have highly developed customer relations and negotiation skills with the ability to effectively consult and influence senior executives. Able to provide verifiable references.Must have proven ability to contribute to business development efforts and to lead and manage multiple distributed teams to achieve client goals. Qualifications Bachelor's / Master's degree from an accredited institutionStrong understanding changing landscape of analytics, data, and digital operations / BPS in the Banking industryProven track record in execution and over-achieving financial and non-financial targetsStrong writing, presentation, conceptual, analytical, and interpersonal skillsWillingness to travel to meet client needs