Global Workforce Planning & Transformation Leader

Posted 7 days ago

chimeNew York (NY)
General and Operations ManagersAdministrative Management and General Management Consulting Services

SENIORITY

Manager

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About the role

Chime is hiring a Senior Manager, Global Workforce Planning & Transformation to scale workforce planning across our global Customer Operations. You will lead forecasting, capacity planning, scheduling, and optimization for thousands of agents, partnering with Operations, Finance, Vendor Management, Analytics, and Technology teams to improve performance. This role focuses on leveraging AI, automation, and innovative workforce technologies to drive scalable, data-driven decisions and continuous #J-18808-Ljbffr

Before you apply

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Your profile is current

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Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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