Medical Hardware Technician

Role: Medical Device TechnicianLocation: Dallas, TexasOffice: Fully Onsite M-FSkillset needed: Device technical support and IT supportSalary: $55,000 -60,000 annuallyResponsibilities:Assess and document computer requirementsDocument inbound and outbound hardware inventories.Troubleshoot computer and medical hardware issues and building medical equipment to spec and repair equipmentRepair and prepare laptops, tablets, monitors, IP cameras and other related itemsLoad software and configure equipment for field usageClean and prepare equipment for shipping and storageProvide technical assistance and support for incoming queries and issues related to Medical kits, tablets, cameras Bluetooth and software related issues.Respond to queries within service desk platformKeep detailed maintenance logWork with end users to identify and deliver required PC service levelsReceive and respond to incoming calls and or emails regarding Medical kits and/or hardware problemsRun diagnostic programs to resolve problems.Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and hotspot routers.Follow up with customers to ensure the issue has been resolved.If necessary, Liaise with third-party support and PC equipment vendorsAdvanced Soldering skillsBasic understanding of 3D printingBe able to troubleshoot on-site at client offices to diagnose and repair broken equipment quickly and under pressureTrack and manage equipment parts inventory and keep inventory stock up to parProficiency with power tools including drills, saws, and electric knivesBe able to break down complex troubleshooting steps and technical language in a way that is digestible for doctors and clients with little or no technical knowledgePreferred QualificationsExperience in mechanical repairs and bench test equipmentCreate and maintain asset inventory and moving itemsRequirementsTravel 5%Prior relevant experienceA+ and Network+Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to applyTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.