Sr UX Designer

Lead Complex UX Work: Independently own complex features and end-to-end workflows from problem framing through implementation. Synthesize user evidence, product strategy, business context, and technical constraints to identify root problems and define experience direction. Apply an understanding of U.S. K–12 education and the needs of educators, students, and administrators to design decisions. Explore multiple solution paths, communicate tradeoffs, and connect tactical decisions to the broader product ecosystem. Partner with UX Research and use qualitative and quantitative evidence to challenge assumptions, reduce risk, and improve decisions. Deliver High-Quality DesignDesign intuitive workflows that reduce friction and account for system states, permissions, errors, edge cases, and varying user needs. Create effective information architecture, interaction models, wireframes, prototypes, and high-quality UI appropriate to the problem. Use prototypes strategically to explore ideas, align teams, validate solutions, and reduce implementation risk. Champion accessible and inclusive design practices aligned with WCAG and established HMH standards. Work effectively within established design systems, identifying when to reuse, adapt, or contribute new scalable patterns. Partner closely with Engineering to communicate design intent and maintain quality through implementation.

Collaborate and Influence: Build trusted partnerships with Product, Engineering, Research, Curriculum, Data, and other stakeholders. Clarify goals, uncover assumptions, reconcile competing inputs, and advocate for user needs using evidence and clear design rationale. Facilitate workshops, critiques, and decision-making conversations that move teams through ambiguity. Communicate complex design concepts, tradeoffs, and recommendations clearly to technical and non-technical audiences. Collaborate effectively across distributed teams, cultures, disciplines, and time zones.